Get in Touch

Why contact us

This site exists to share information about Roopokies with readers in Australia. We’re not the casino itself—we’re a news and reference resource. If you have feedback about our coverage, spot an error, or want to suggest a topic, that’s what we’re here for.

How to reach us

You can contact us through the feedback form on this website. We read every message. If your question needs specific clarification, we’ll ask for it before we respond. We don’t charge for this, and we don’t sell your contact details.

Response times

Most messages get a reply within two business days. Weekends and public holidays may take longer. If your message is urgent, please say so in the form—it helps us prioritize. We do our best, but sometimes we genuinely can’t answer a question (for example, if you’re asking about a specific transaction at the casino, that’s between you and their support team).

When you need help with gambling

If you’re concerned about your own gambling or someone else’s, several organisations offer free, confidential support across Australia. The National Gambling Helpline operates 24 hours, seven days a week. Gambler’s Help provides counselling in some states, and BetStop runs a national self-exclusion register that works across all licensed online wagering services in Australia. Other services like MensLine Australia and Lifeline also help people dealing with gambling concerns.

What we don’t handle

We don’t process bets, manage accounts, or handle payouts. Those conversations belong with Roopokies directly. We also don’t manage data about you, access your account, or represent the casino in any disputes. For anything involving your account or funds, visit the official Roopokies site and use their support channels.